Average hotel. Rooms in need of attention. Food and service were a big let down.
Our first time staying at Holiday Inn Killarney. We have however had lunch in the bar several times over the years. The food and services were as good as ever..we had grandchildren staying with us, the room we were given was on the ground floor, and perfect for us.
We will be staying again.
Nice hotel friendly staff. Swimming pool small.
Rooms need redecorating. Room was clean. Food lovely. Good value for money
Had stayed here in 2015 and found on return that the decor had become a little dated, however the staff were as good as ever as was the food. Best feature was the bar both for food and service. The leisure centre was adequate but again let down by minor cosmetic faults ( mainly around jacuzzi area) Overall a pleasant stay.
Excellent in every way .beautiful food and lovely staff.5 star
the food was so poor you could not eat it
Pleasantly surprised by this Family Friendly Hotel. First impressions were great, large, clean spacious lobby/reception area. Friendly check in member. Spacious, bright room family room with large bathroom. Delicious food in the restaurant. Good value for money. Only negatives were, the parking spaces are small, there weren't sufficient towels in the family room for a family of 4 and I found the waitress a bit rude and un-attentive in the restaurant on the Saturday evening for dinner... we were left to fend for ourselves whilst she chatting away to the maître d for most of our time there. The waiting staff at breakfast made up for this thou! The pool is small but adequate for a hotel of it's size. Overall, you get great value for money at this hotel and we would definitely return :D
Excellent place to stay. Nice room but was noisy due to the generators placed outside the room which was annoying in night.
Staff were friendly and the breakfast served was on par. Has a leisure club with a good,but small pool. Also had Sauna and Steam which are handy. Plenty of free car parking spaces available.
Overall a good place to stay at .
Enjoyed our stay, allowed check in at 1 as room was available. Staff very friendly and helpful. Room was perfect, had 2 double beds so a fine size room with all facilities. Lovely gesture having a list of items that were available complimentary if you forgot them e.g. toothbrush, toothpaste, shaving cream etc. Had dinner in bar which was good. Gentleman serving breakfast was friendly, polite, obliging and had a sense of humour.
Excellent food in restaurant! Good atmosphere in bar, rooms clean, very friendly staff, pool warm but small. Will go back again.
lovely hotel friendly staff,
great leisure facilities
will be visiting again
we booked two rooms for weekend of 30th september. we had two lovely clean spacious rooms. the staff were always friendly and helpful. we had a 7 month baby with us and were obliged with free food . the staff had to replace all the bed linens the baby got sick at 9pm on the saturday night and it was no trouble to them. the breakfast was of a very high standard. even though the bar area was dated it was clean. entertainment provided on both nights. We would have no trouble staying there again as it was great value. We were however disappointed with wifi. signal very weak. Mary.
Receptionist very helpful in arranging early check in. Staff all very helpful and really enjoyed our stay.
had a great 2 nights here
Stayed 1 night, sunday 27th March, happy with room and breakfast,
very good value for the price.
Very disappointed with our stay here, firstly the hotel did not have our booking, so they could only give us a room with one bed and a sofa bed, which was extremely uncomfortable. The man on reception said that we would get a discount in the morning when checking out for our troubles.
The room did not seem very clean, the carpets were all stained and the dresser had sticky stuff on it.
When we were checking out the next morning I reminded the receptionist about the issues with our booking and also the room. She was so rude in her reply, that the room I was given was fine and that was what I booked and that I had to pay in full and also had to pay extra for the child's breakfast, when I informed her that he was ill and did not have breakfast, she said that was nothing to do with her and I had to pay....
Lucky for us we only had booked one night here.... Very disappointing
Great hotel and great food looking forward to stay again
Very happy with hotel, bedroom, and welcomming, friendly, and obliging staff.
Really enjoyed my stay in the Holiday Inn Killarney. staff were very friendly. room, food etc was just perfect. will stay again very soon.
We had a wonderful stay in Holiday Inn. It was really good value for our money. The food was very nice and the staff were friendly. There was music in the bar both nights we stayed so that was great. I would recommend to any guests.
Room was huge but breakfast let our stay down.
We had a pleasant stay at Holiday Inn - they have good friendly staff, although facilities need upgrading
To whomever it may concern,
I have to say I would never stay in the holiday inn in killarney again the beds were so uncomfortable.
They don't give cash back so I had to go half way down the road in the rain in order to have a drink in the bar of the hotel.
The swimming pool was dirty.
There was a big red stain on the carpet in my room don't no if it was wine or blood my daughter was petrified incase it was blood.
2 of the towels in our bathroom were dirty.
We had a great stay in the holiday inn with the family,good breakfast,good dinner,friendly people working in the hotel.will go back again.(star rating 4/5)(big swimming pool abit deep for young kids).
Nice warm atmosphere with friendly staff I found the hotel all it said it was and enjoyed my stay, I would point out one negative point re bedroom the hair drier is almost impossible to function as the lead is too short for practical usage
have stayed in this hotel many times and always love it but this time i was overcharged and so was my daughter that was staying in a different room. so i thinik its time to look for a new hotel in killarney and give the holiday inn a break maby i have been staying there too much.but over all its a really nice hotel
We had a very enjoyable overnight stay. Facilities are great. Very child friendly hotel. Would definitly recommend and hope to be back again.
Excellent stay again at the holiday inn ,staff very helpful and friendly, food and service excellent!
The room and the Hotel service was nice. The staff are nice and the food was great. However, food kids desert is always Ice cream. Would have been better if kids could have something else too. Also, kids suppose to have drink when adult drinks tea after meal. Orange juice would be nice. We didnt know we could ask for side food with our mean on the first night. We left the dinning all hungry. Other two nights of our 3 night stay, we had chips/marshed potatoes and it was nice. So, please, ask, you will get. The whole stay was nice and fantastic, but the lack of no internet connection either in the room or the slow connection at ONLY reception area was too bad for Holiday Inn Hotel. It spoilt the fun for kids who has their ipad ready to use
Great hotel, very friendly helpful staff, lovely facilities, room very clean. Disappointed with the standard of food in the bar - have previously eaten there and this visit was not up to par - luckily the staff made up for it. I thought €7.50 to rent a kids movie in the room was a bit steep considering how cheap it is to buy a dvd these days but it was handy to have the facility.
wouldnt say it was 5 star.....the staff were all lovely...the weather was very bad so we had to eat at the bar...while it was fine i wouldnt say it was 5 star. the celing in the swimming pool was leaking. but i know it had been a storm. it was a lovely hotel and lovely staff and we did have a lovely stay enen with the bad weather. yes i would stay here again. 4 star
Stayed at the Holiday Inn on a 2 B&B and 1 evening dinner break. It turned out to be superb value. It is located within a five minute walk of Killarney town. The room was spacious and comfortable, the staff were polite and professional, The decor was a little dated as would be expected from a hotel of this vintage. The leisure center and bar areas were both pleasnnt to occupy and good entertainment was available in the bar both evenings of our stay. An all round good value hotel for a relaxing weekend. Reccommended.
Our stay in the Holiday Inn was very enjoyable. Staff were very friendly, Breakfast was delicious with a wide variety to choose from. Evening meal was very nice just a bit dissapointing that it was two course only!!!!!!. The Bedroom was beautiful with loads of room, we were very lucky to get a bed sit. Hygiene was excellent. Over all Iwe were very happy with the hotel.
Most friendly, very welcoming and lovely atmosphere.
I found the stay enjoyable with the room and the food great.
Great weekend. Kids loved it. Staff were very friendly. Rooms were clean. A lot of positives. On the negative side it was too easy for kids to purchase films on the TV without you knowing....should be a parent lock in place. The swimming pool area needs a drastic over haul. The Jacuzzi wasn't the most inviting and the steam-room was a bit grotty. That said, I would use this hotel again.
Stayed in Hotel on 25th & 26th of Ocotober 2013, very enjoyable stay,great food and staff very friendly and helpful. Hope to go back another time.
Very pleasant overnight stay, friendly and helpful staff. Comfortable room, excellent dinner. Maybe receptionist could advise guests about regulating aircon in rooms, we only realised next morning that we could have turned down heat, heard other guests complain about heat also. As another reviewer mentioned, coffee is not good, same with chowder which I had on arrival. All in all I would readily reccommend this hotel to visitors to Killarney. good location for visiting lakes, Muckross House and other sights.
The staff were friendly but the beds were terrible, enjoyed the music in the bar.
staff were helpful friendly and welcoming.Hotel was clean warm and conveniently situated. breakfast was good.
Good location close to everything, value for money and great friendly staff.
Excellent value for money. Kids under 12 were free!We stayed for 2 nights and used it as a base while atteding a wedding. It was clean and the staff were very friendly. We will stay there again when down kerry direction. My only gripe was that the pool wasnt open untill 3pm and the kids wanted a swim before we had to check out at midday.
Hotel was so accommodating with my booking. Extremely helpful on the day we arrived.
uPGRADED TO A SUITE AS IT WAS MY MOTHERS 60TH BIRTHDAY. rOOMS VERY CLEAN AND SPACIOUS.
Meal in the hotel was awful in many ways. Again service was excellent.
The worst part of the stay was the experience in the leisure centre, lockers hanging off, shower rails full of rust, cracked tiles and broken doors. The Jacuzzi stunk of must and mould. The steam room was full of rust and just didn't feel healthy to walk in the leisure centre let alone use it. This was very disappointing.
really enjoyed my stay here the room was very nice and bed was so comfortable and quite had a great nights sleep, staff were very friendly and really appreciated not being charged for a slightly later check out cant wait to go back again
stayed in the holiday again last weekend. fantastic hotel . well located . food is always brill. bedrooms a great size . could not say nothing bad about it.
We stayed as a family of 3 for 1 night in September and our experience in the Holiday Inn Killarney was fantastic. The staff on the front desk were polite, helpful and very friendly. Our room had 2 large double beds and was very comfortable and clean. We were in a room very close to the pool area which was a concern for me as I thought it would be very noisy, but I need not have had any concerns as there was no noise and the close proximity to the pool was great for us as we were able to change into our swimming costumes in the room and come back and have our showers. The pool though small was lovely and the warmth of the pool water was a pleasant surprise. We thoroughly enjoyed our swim here. Dinner was gorgeous and breakfast just as nice. Overall I would have no hesitation in recommending the Holiday Inn Killarney and I can't wait for our next trip to Killarney.
Excellent place to stay in Killarney. Very good pub grub and friendly staff.
Great stay and very friendly staff - a great stay for all the family!!
Thanks so much...