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Great location, great service and staff; pool is a bit busy if courses are on but still enjoyable…will defo go back
Great location, great service and staff; pool is a bit busy if courses are on but still enjoyable…will defo go back
A very nice stay. Evening meal was beautiful, but breakfast was a bit disappointing
Very good Barman Victor made us lovely cocktails and food was lovely and price was very reasonable.. As Arnold Schwarzenegger.. We.^ll be back..
It was absolute wonderful. The hotel was beautiful. A lovely leisure center. The meal on Friday night was delicious & the choice on the menu was unbelievable. Service very quick. The waiter was so nice & obliging with a lovely personality. Bedroom spotless & bed very comfortable. Lovely music & dancing n the lounge. Plenty of staff working & very helpful. Beautiful breakfast the next morning as much as u could eat & a great choice. We got a great deal for a Friday night. We thoroughly enjoyed it would definitely return. Would definitely praise it & recommend it to the highest degree to family & friends. Wil definitely return. Thanks to all the lovely & wonderful staff. Keep us updated with special offers.????????
Excellent hotel lovely room modern decor. Food is fabulous Amazing and caring staff
Great stay here. They looked after us very well. The room was lovey, breakfast was great. It's a bit far from Galway City centre, but we knew that already. Had a very nice time...
Loved the hotel. so Christmasy. Food was lovely and colouring competition for kids was a lovely touch. Def recommend
I use this hotel quite a bit.one thing I wasn't happy with was the bar/restaurant was very understaffed.The staff were poorly trained and very poor communication skills .waiting ages for food
staff very kind and helpful , rooms nice and food very good , all that you would hope for. thanks
Good value for money , staff friendly and helpful.
The staff were friendly. Check in was easy. The room was spacious. The beds were comfy. The restaurant was very flexible in regards to dietary requirements. The only drawback is that the lift was small, only enough room for the wheelchair. 2 trips were required.
Fab hotel, rooms are lovely and spacious. Very kid friendly, staff couldn't do enough for them especially at dinner. Dinner was amazing, will return for another trip.
Absolutely gorgeous 2 days away. Fab food
Enjoyed a short stay. Would recommend this hotel both for value and comfort
Overall we had a very pleasant stay in the ClareGalway Hotel. Some minor criticisms would be that the public areas, reception and stairway needs some upgrading. Carpet and flooring is tired and stained and while this doesn't take away from the enjoyment of the hotel it is a little off putting when you arrive. Food was very good but again we found the waiting staff didn't listen to our requests when we'd ask for poached eggs instead of fried, two americano coffees instead of requested cappuccino, mini Irish breakfast was different each morning (sometimes mushrooms, sometimes beans but not necessarily as described on menu). Bedrooms very clean and pleasant. Staff friendly and helpful.
good clean and friendly hotel. Not much else in Claregalway though. Breakfast very good, a little mixed up with serving food as mains can be served before starter. Dinner menu same every day and not much choice but food excellant. All told staff very good as Covid times hard on all.
Nice hotel room clean and safe food good parking no problem prices good thanks see you again
Staff all very lovely and pleasant . Meals could be a bit haphazard at times . However it’s the first hotel I have ever been to that did not have egg cups ! They did improvise but ……..The food was excellent. Bed rooms very clean and tea coffee etc provided.Beds could have been more comfortable……not the worst I have slept in but definitely not the best . The hairdryer was the best I have ever used in all of my hotel stays. The swimming pool excellent and the sauna.Steam room poor and jacuzzi was being fixed . Didn’t use gym but appeared very well equipped. The gentleman in charge there was very pleasant and helpful .
This hotel is a gem. Food is lovely. Very clean. Freindly staff and spacious rooms. Nicely finished interior and beautiful bar area. Don't get to say this often but this one should probably be 4 star.
Great hotel and very accessible. Quick check in and staff very obliging. Dined in restaurant and must say it was suberb. Will be back for sure.
Very friendly staff. Very clean. Will visit again.
Lovely hotel and well above its 3 star rating. Nice bar, good service. Good food in comfortable surroundings. Breakfast was good. Pool was just the right temperature. Would stay here again.
Lovely hotel and well above its 3 star rating. Nice bar, good service. Good food in comfortable surroundings. Breakfast was good. Pool was just the right temperature. Would stay here again.
Beautiful Hotel. Absolut lovely staff also in the restaurant . Thank you Amy and Christina and all the others.
The hotel is ok. But there is no system there no team work. Had to wait ages to get a drink. Lots of staff on duty but they hadn’t a clue what they were doing. Breakfast and dinner was the same. Had to wait for ages to be served.
Had a great family stay with our toddler. Highly recommended. We had both breakfast and dinner and the food was yummy (i had the salmon, hubby had the burger and our little one got the kiddies pizza which was huge and we also got desserts).
Pleasent staff, rooms comferta3
Hotel is fantastic and in a great location. Staff are lovely and friendly and very helpful if we needed anything. Hotel room had everything I wanted and was very spacious. Food was fantastic with generous portions. Would definitely return again.
Very happy with the staff, food ,service good and friendly. Would stay again
Very comfortable and spacious. Good Covid safeguards in place obviously well thought through and made clear for guests.
Very good hotel. Lovely decor, comfy rooms and good staff.
My husband and I stay 3 nights in claregalway Hotel it was brilliant, staff so helpful, breakfast and evening dinner was amazing. Hotel rooms was so spacious spotless, towels ,teabags.coffee and clean towels delivered every day.we would highly recommend this hotel and value for money.brigid.
Good location 10 minutes east of Galway. Staff friendly and hard working. Our room was small but fully equipped. TV had better choice of channels than I've seen in this kind of hotel before. Good adaptable lighting. Very clean. Good parking with elevator convenient to all rooms. Food the usual fare with several restaurants very nearby. Couple of supermarkets, pharmacy and dry cleaners too.. Gym at the rear of hotel.. We'd be more than happy to visit again if the opportunity arrives..
Good value for money Staff courteous, friendly and helpful Comfortable room
From the rooms to the food to the staff l couldn't fault this hotel, we had a lovely stay and will definitely return.
Fab hotel ..facilities, staff, cleanliness and food faultless. Loved the hotel ...would definetly stay again.
I stay here occasionally as do my work colleagues from window and door accessories and find the hotel perfect and staff extremely helpful and courteous
very pleased with out stay, we got a spacious twin room, food in bar was lovely and we always seated away from other people when possible, plenty hand sanitizer around the hotel, we would stay again.
Very friendly staff, excellent food and very clean.
Lovely hotel, very clean, staff really friendly, helpful and efficient. The restaurant was the highlight with excellent dinner menu and top class food.
We have stayed many times and were never disappointed. This stay was no different. The rooms are spotless and have very modern decor. Detail to hygiene and social distance was excellent. Dinner was fabulous. Only negative cold plates at breakfast caused cold food. We will definitely go back.
The location and room was excellent.Staff very friendly but under a lot of pressure as not enough staff on.Breakfast poor and evening meals me not great .A lot of mix up with orders as well and service very slow.
Room could have been cleaner... staff were lovely. Food was only ok.. breakfast quality could have been better.
Really nice hotel with good sized bedrooms and lovely decor throughout. Staff were always very helpful and friendly. Great food also. Would definitely return and highly recommend
I loved the hotel. Spotless clean and amazing staff..especially the girl on reception.
We stayed in the Claregalway Hotel for two nights, felt very comfortable there, the staff were very pleasant especially in the bar where there was plenty of space and we were always seated away from other people, also there was hand gel everywhere in the hotel, the room was also very comfortable and hotel staff left towels etc at our door so they wouldn't be coming into our room, we would definitely return again.
hotel was fab staff was so good and helpful the rooms was huge very well organised the food was beautiful
Lovely family break away before kids go back to school. All the staff were lovely and very helpful. Will def come back again
Absolutely amazing hotel. The staff were so helpful, friendly, pleasant and throughly lovely. I can't recommend this hotel highly enough. It was exceptional quality and service from start to finish. The food was delicious, great atmosphere in the restaurant, obliging and friendly waiting staff. The manager was exceptionally helpful and friendly. I will definitely be going back with my family
Great hotel,great staff,food was good and the entertainment was a surprise,and great value,definitely would book again
Friendly staff, spacious rooms. Not much to do in Claregalway
Absolutely fabulous hotel we will definitely return to the hotel. Food was amazing, spotless hotel, couldn't fault it. We had our 8 year old daughter an she loved it to
we had a wonderful stay at the hotel last wk great food staff & location staff great nothing was too much ,,.Leisure centre was so well laid out .although there were few little things that we were dissapointed with ,,resterant was so clean& welcoming but not all staff serving tables wore face coverings & at breakfast & no rececption staff wore any during our stay at all although there was a screen at reception , also in bar waiting staff had no coverings at tables , rooms were so clean & welcoming ,our biggest shock was when we asked for extra towels to be sent to our room & when they were brought up housekeeping walked into our room with them TOTAL SHOCK as one was in shower & other about to get ready ,we had a sign on door not to be serviced or disturbed as we were quiet nervous with Covid 19 ,would def stay again & reccomend hotel but this is something shocked us ,,although wouldnt stop us staying there again ,,well done to all staff
Really enjoyed our stay... Staff was very friendly and helpful. Food was gorgeous. Room was fabulous would definitely come back.
This hotel was excellent. Everything was spotless. Rooms were spacious. Food was excellent and not overpriced. The staff were all friendly and couldn't have been more helpful.
Staff were lovely. Hotel was clean and food was excellent.
Everything just perfect!
GREAT HOTEL ROOM VERY BIG, FAMILY ROOM VERY SPACIOUS ONE OF THE BEST EVER STAYED. FOOD AMAZING AND STAFF VERY FRIENDLY
My family had a lovely few days in the ClareGalway Hotel, the staff were excellent and so helpful. We booked the restaurant every evening and had excellent meals/drinks. Would definitely recommend.
We had a fabulous night in the Claregalway hotel. Receptionist was very welcoming, Sanitiser in the lobby, room was very clean, lovely decor. The evening meal in the restaurant was absolutely delicious, so much so, we had lunch there again the following day. As a vegetarian, it was great to have a choice on a menu. Thank you! The waitress was very friendly and helpful. There was great emphasis on the adherence to the Covid restrictions, everything was in place, there was at least 2 metres between each table, with a clear walkway to the toilets. Breakfast was lovely too. Perfectly cooked. All Staff in the hotel are very friendly, really makes for a wonderful stay. Would highly recommend. Thank you
Really enjoyed our stay. Everything ran smoothly, considering everything that the country has gone through, they made the new arrangements look effortless. Food was smashing, lovely service and couldn't have been better. Everything was up to speed with new guidelines, and they made us feel comfortable and relaxed, which was badly needed! We'll definitely visit again!
We had an excellent stay at the Claregalway hotel. The staff were lovely and very friendly nothing was to much trouble for them. Beds were very comfy and the room was beautiful and cleaned to perfection. Food was excellent really big portions. Would definitely recommend this hotel and we will be back again.
Even before we arrived for our stay Anna on reception called me to book us in for breakfast and dinner, and booked our slots for the swimming pool Anna was pleasant and welcoming from the get-go, answered all my Covid related queries and sent a follow up email to confirm what we had discussed Upon arrival we were met my the lovely Anna who checked us in speedily and confirmed our dinner, breakfast and pool reservations We arrived to our room which was pristine and really spacious, plenty of towels too which we needed for the pool. The staff at the pool were just as friendly, and helpful, as Anna We ate in the restaurant both nights, food was delicious. Really large portion sizes, good variety on the menu and a really good kids menu too. Our waiter was a guy named Anele who was really friendly and even made small talk with our little one The service overall was excellent, food was great and we had a great time. Will definitely be back. Thanks Anna, and team, for a great stay
We very much enjoyed our break at the Claregalway Hotel recently. The food was excellent, the rooms were clean and comfortable and the Receptionist was very helpful. Thanks. Oliver and Teresa Dixon. /Star Rating 8 out of 10
Hotel was very nice & clean and our room was large and above the normal standard. The bar was good too, large and had a restaurant section. The food was average to good and very reasonably priced. Being served was a bit of an issue as it was 9:22pm when we arrived for food and they finished taking orders at 9:30pm. The waitress made her disapproval apparent even though we finished ordering our food before 9:30pm. This didn't bother me too much at the time, but what happened when leaving had me question the quality of staff... Upon arrival the receptionist was very welcoming and courteous, however, when we were leaving there was a different receptionist, and she insisted on booking in an entire wedding party, rather than let us slip past them even though our room had already been paid for in full (so all we really need to do was hand back the key). We were in a rush as we were attending a wedding ourselves in Galway City Centre, and even though we relayed this information, she would not sort us until the party was booked in. This took between 15 - 20 minutes and when she finally served us it took roughly 30 seconds to process our checkout. This put a dampner on what had been a very enjoyable stay. Overall I'd give the hotel a 4 out of 5 for the standard of the rooms & vacilities. The staff however did not live up to this grade (I'd give them a 2 out of 5). It would be nice to see an addition to the locals working in the hotel.
We were very pleased with our stay at Claregalway Hotel. The Receptionist was very welcoming and helpful, the rooms were clean and airy and the breakfast was first class. All in all, we very much enjoyed our stay and would definitely use Lidl short breaks again. Star Rating 8 out of 10. Many thanks from Oliver and Teresa Dixon.
Beautiful Hotel and the room was perfect. The only thing that we were disappointed with was the rude waitress in the breakfast hall in the morning. She was very snappy and rude but all the other staff were exceptional, especially the receptionist who was very helpful. Pool, jacuzzi and all facilities were brilliant.
The hotel is relatively new and bedrooms were lovely. However the overhead lighting in the bedroom was very dim. I had to go to reception to request a lamp in order to be able to read. For such a new and modern hotel I was surprised that the leisure centre and dressing rooms were fairly shabby. However there was a notice up advising that the leisure centre would be inaccessible for renovations so hopefully they will update that. Food was good. Overall 3/5
Lovely hotel,food was amazing and staff very friendly and good with the kids, unfortunately the pool was under repair when we stayed, but we had a good time none the less
Staff very friendly and efficient. The food was different but delicious. Excellent wifi in the hotel. The pool was warm and very clean.
My husband and I met at the Claregalway Hotel on 17 June 2011 so to celebrate we returned there 5 years later on 17 June 2016. From the moment we entered the hotel we were treated like VIPS for the duration of our stay, the girl on reception was welcoming & on congratulating us informed us we were being upgraded to a suite, we were in heaven. Later, having been seated for dinner, we were treated to a glass of champagne as the waitress again congratulated us. Dinner was superb on all levels, as was the service. The restaurant manager even attended to our table for a few words. The suite was beautiful and extremely comfortable. The next morning we enjoyed a fabulous breakfast that catered for all requirements. All in all we had an extremely enjoyable stay & cannot wait to return for future celebrations.
excellent large family room, friendly staff, easy to get around travelling on the atlantic way as nearby to link roads
We had a superb family break over Easter, the hotel is very comfortable and well kept, facilities superb (including kids club) and the food excellent. We will be visiting again, well done to the staff and management at the hotel
beautiful hotel and the staff so friendly. really enjoyed the break. excellent kids club and leisure factilitys. food was beautiful too
Nice hotel. Room very good if a little worn in certain minor respects. Only 1No. table lamp for double bed - no reading on one side of bed. Very good bathrooms and showers. Very clean everywhere. Good heating system in rooms, and beds very comfortable. Breakfast not as well organised as with the competition. Delays in maintaining the necessary quantities of food, e.g. the blackpudding tray was full at one stage, and disappeared shortly afterwards not to reappear for about 10 mins. Hot food of average quality, and brown bread of excellent quality.
We had a fantastic stay at the Claregalway. The room was comfortable and clean, on a quiet floor. The pool and leisure centre are excellent. The staff are very friendly and helpful and the food in the in the restaurant is excellent and service, very prompt. The kids loved the kids club! Great idea!! Overall, we really enjoyed our stay and will definitely return.
I stayed one night with my husband. Receptionist was nice and friendly doesn't really tell you where to go for breakfast in the morning. Carpets need hoovering on the way to the rooms. Room had damp patches on the ceiling. No overhead lights only lamps at the side of the bed. Didn't feel comfortable looking straight across to the gym and into the pool. Room got extremely cold during the night. Bar staff need to be more assertive as they keep customers waiting along time to be served there drinks. Breakfast in the morning very well presented once you knew which room to go to. Had to get cups ourselves as the waitress dropped down our coffee but obviously thought we would drink it from the pot. Came back after been out in the city that night to be told no residence bar and was not offered even to have a drink in the lobby even though the receptionist the next morning said that we could have had it in the lobby even though that was not an option from the Night porter.
Room: A bit shabby, but that is often the way with family rooms. Poor lighting - the main bulb from the uplighter lamp was blown and was not replaced despite request. No bedside lamps or desk lamp on arrival, but we hot a bedside lamp on day 2 and a desk lamp on day 3. Part of corridor was a bit smelly. Bar: Tried to have dinner in bar one night. It was busy so we needed to attract attention of staff member to get table cleaned and have menus brought down. After 15 minutes waiting to order, we went to another member of staff who told us that they did not serve food in that section of the bar. Restaurant: Breakfast was delicious. Nice fry, good bread, delicious pastries, good selection of food. Dinner one night was very tasty and there was a good selection. Overall, a reasonable value option, but some of the staff Could do with more training. Saved from a two-star review by good food and cheap deal price.
Lovely hotel.child friendly and great staff
Lovely hotel , very clean , friendly staff & great food. Will be back
Great gym comfy beds plenty of parking and friendly staff
We really enjoyed our stay at the Claregalway Hotel. The rooms are lovely, great swimming pool and delicious food. The staff are very friendly especially a lovely lady called Nora Gill who was great fun and super with the kids. Thanks Nora for going out of your way to make the stay so enjoyable for us and the kids. I would highly recommend this hotel. Breda Carroll, Tipperary
The rooms were spacious and comfortable The staff were really friendly and very accommodating and even though there was a wedding and a few parties we were made feel Like we were the only people in the hotel. The food was second to none and we can't wait for a return trip to the claregalway.
Location excellent, easy to find and the rooms were comfortable with very pleasant reception staff. Downside, the hotel is on a busy road out of Galway with a road junction next to it so traffic noise. The restaurant was closed (on a Sunday so understandable) but long wait for service and food only okish..
Fantastic hotel. Very friendly reception staff , the room was huge and had really easy access to the leisure centre. The food in the bar was amazing and very reasonable also.
Love staying here, clean, roomy and staff are excellent, will be staying again
stayed here with my husband and 2 children we had a lovely time the hotel family rooms are a great size very comfortable food was very good also .
First impression found a dirty towel mixed in with our clean towels which was dealt with very promptly by the staff but in my opinion this was unforgivable. Unfortunately it does not end there, there was a top missing of the toilet flush in the bathroom & there appeared to be chips out of the bath. We decided to go for a swim & at the bottom of the stairs leading to the pool was about 10 plastics bags of old clothes or rags. In the mens changing rooms very few of the lockers had locks & a number were even missing doors. There was a seat facing the showers which was rusted. The water in the pool was also questionable & we decided not to stay too long. Not everything was bad in this hotel, we had lunch at the bar which was tasty, we also had dinner in the restaurant which was excellent as was the breakfast the following morning. The staff in the bar & restaurant were very attentive & always had a smile. Would I stay in this hotel again? Probably not, first impressions are a powerful thing & finding a dirty linen on top of the other things certainly does not leave a good impression. The only redeeming factor in the Claregalway was the food & staff but not enough to encourage me to go back again.
Absolutely fantastic hotel, we couldn't fault it in anyway! The room, family of four, so very spacious, the leisure facilities were fabulous and the breakfast was superb! Excellent location as we didn't want to be in the thick if it in Galway City, five minutes drive took us there. I have no hesitation recommending Claregalway hotel to all.
Very large family rooms with plenty of space and natural light with 2 windows.. Air conditioning in the rooms . Had everything we needed - kids had proper single beds and slept well(no sofabed). Breakfast was very good and overall very good value with lidl-breaks. Would recommend.
We enjoyed a very pleasent stay. The staff were friendly and very helpful. The food at dinner was exellent. The roomwas warm and comfortable but the bathroom could do with up dating. Overall we were very pleased with everything. Thank you to all.
Really enjoyed our stay here. Friendly staff and a lovely family room. We thought the pool area and changing rooms were a little on the cool side but other than that we were happy with the facilities. Would have no problem returning for another family break
A beautiful clean and welcoming hotel with lovely staff and food. We really enjoyed our stay here and will most definately be back. Thank you
We stayed in the Claregalway Hotel for a weekend break. The staff were great and very helpful we arrived a little early for check in but our rooms were ready.We used the leisure centre the pool sauna ect were fab. We had bar food on Friday evening the steak would melt in your mouth and the chicken perfect. On Saturday evening we had dinner in the bristo and we had no complaints. Breakfast was lovely you could have a great choice and once again staff were over to serve you and make sure everything was fine. We will be returning to this great Hotel again and you are only 10 minutes drive from Galway plenty of shops.Also a very child friendly hotel. A great choice on the Lidl -break sight
i do not know why the Clare Galway hotel is not a 5 star hotel .... we arrived in the evening and the lady in the reception was so helpful,,friendly .and went out of her way to help any special needs we needed for our child ... The house keeper or mayb she was manager in not sure was so helpful also with request we made for our child ..and that was how it went on for our stay ... the pool .sauna ect was lovely as was staff .... we later went for a meal and food was mouthwatering ... and later in evening we had a brilliant night of entertainment .. room was very spacious ,clean .and snug .... breakfast was a fest of whatever food one might require ...over all it was the best hotel experience we had in about 4 yrs and we go away wuiet a lot in Ireland .. and in my experience ...if we are met with a smile when booking in then we know we are home from home .... and we certainly got that from Clare Galway hotel ....
