Stayed for one night last week, it's a beautiful hotel and lovely staff. Our room was spotless and had everything we needed. We had lovely food in the bar and an excellent breakfast. The free shuttle service to the airport was excellent , the driver was so friendly and helpful. I look forward to a return visit to this hotel. Access by bus from the city was so convenient.
This is a lovely hotel. The bathroom was huge. The king size bed was really 2 singles put together and quite hard but fine. The camp beds for the kids were very uncomfortable. You could feel the springs coming through. We put the quilt on the mattress to make it more comfortable. The room was very comfy with cozy furniture and a nice decor. The bathroom was huge. You can control heat/air which is great. We only had breakfast here. We had called beforehand to check if they had gluten free food and were assured they had. However, the breakfast was limited - no cereal, but we did get a boiled egg, gluten free bread, fruit and beans. The manager on duty went above and beyond to try to accommodate us and for this reason we still give it 4 stars. The check in was extremely slow and the key cards failed to work twice. The front desk staff were lacking.
Everything about this hotel was great, from the friendly staff, excellent family rooms and amazing breakfast. Looking forward to staying again when I next travel to Dublin.
The facilities were well up to standard, big rooms, good bar and the breakfast was very nice.
excellent hotel enjoyed our stay !!!!
Lovely hotel ..stayed for 2 nites over Easter with the kids and was greeted in reception by member of staff with Easter eggs for kid's..nice touch ..asked for bigger family room if possible and gave us lovely room ..breakfast and dinner top class ..can't ask for anymore from a hotel
Very impressed with the hotel and especially their breakfast offering.
Family friendly services, with nicely appointed bedrooms.
Location is a little remote, but would stay here again and would recommend this hotel to others.
Thank you ..excellent hotel..great location..stayed here for airport and Aviva..great value for family stay...room on top floor 523 is a large family room...Aileen
Stayed at this hotel for 1 night only last Saturday. Booked a family room which was a good size with a separate little bedroom for 1 off the main bedroom. Room was spotless and bathroom was very modern. Check in as easy, charged for kids breakfast which I didn't have an issue with as they stayed in room for free. Breakfast had a huge selection, smoothies, fruit, granola pots, parma ham, cheese, a selection of pastries and all the usual hot items as per typical Irish brekkie. Selection of Breads.
Didn't eat in the hotel by night, we dined at TGI Fridays near the shopping centre and this was excellent too !
Would definitely come back to this hotel, for what we paid we got outstanding value. Checkout was very fast, handed back the keys and off we went.
Car Park was big with plenty of space.
I thought the hotel was very far out when u read directions you think it is near blanchardstown shopping centre it's way out €30 by taxi !
No housekeeping in the room no beds dressed no bins emptied no bath towels or tea /coffee replaced. Very bad I would not return.
Lovely stay in Carlton Hotel, rooms comfortable and lots of variety for breakfast. Friendly staff, Would stay here again. Great value for money
Stayed for 2 nights, had a issue with our room but the front office manager Elena (I think) sorted us out and more than made up for it. Had a great time thanks to her. Carvery was really nice and breakfast also. Was not crazy on our evening meal. All in all would defo stay here again, thanks Elena!
The room was lovely and spacious - twin room and very clean. Our television didn't work which is disappointing. The breakfast was not great. They didn't have muesli and the eggs - both scrambled and fried - looked like rubber. They didn't have any pots of tea. You just helped yourself to a cup of tea. It was the poorest breakfast I have had in any hotel and we had to pay €10 for a child's breakfast. All in all disappointing and not good value.
Very convenient to Dublin Airport and to Businesses in the general Blanchardstown and Northwest Dublin area.
High quality rooms. Breakfast begins a little late though if you are doing business in the city centre or going to the airport for an early flight. They weren't willing to accommodate a request for an early breakfast either which was disappointing as I had paid for breakfast.
Stayed one night in a family room which was very comfortable and well equipped. The staff of the hotel were very welcoming and helpful. The food was very nice with the breakfast being one of the best i have ever had in a hotel. The exterior of the hotel requires some attention. The only downside was that I requested my dinner to be brought to me as quickly as possible as I had an engagement to attend elsewhere but the dinner was still slow which would have suited if I had not been in a hurry.
The double room consisted of 2 single beds pushed together.
Fantastic stay. Would recommend to all! Great staff. Fantastic family room. Quiet evening on Saturday night. Will visit again!
I have never left a review like this before and my star rating is based on hotel staff and overall experience. We checked in on the 20th of February 2016 and were shocked when we advised the reception staff that we would be paying for the room there and then in cash. We were then informed that we would have to pay a €100 cash deposit and photo I'd. When I queried why I was informed it is hotel policy, in case the room was damaged? I advised I had never heard of this in any hotel before and that I only had a debit card which the receptionist advised she could not accept.
Firstly, I thought this was very presumptuous to imply we were going to damage the room, secondly there was no mention of cash deposit on any of the booking sites, thirdly the lady checking in before us didn't have a credit card to pre auth the room and she was not asked for a cash deposit in fact when she advised the receptionist the same thing as us, that she only had a debit card, she was told "no problem just to be advised any extras to the room would have to be paid up front". Thirdly friends we were there to meet who had checked into the hotel the night before and paid in cash were in fact not asked for a credit card to pre auth, not asked for a cash deposit and not asked for photo id, something I had queried with the reception supervisor on check out to be informed that it is now new policy. I did advise that for future it might be good training practice to ensure all staff members ask and treat all guests the same, and it might be an idea to inform guests prior to check in of their new policy of €100 cash deposits on rooms in case of damage.
My final point. The bar menu was asked for and a friend dining with us just wanted soup and a ham sandwich, the lovely waitress had to return to our table to inform our friend the chef would not make anything that was not on the menu. It was 6pm and a ham sandwich.
On the day of check out (12pm) the house keeping staff knocked on several doors, ours at 10.38 to see if the room was occupied. At this point we had been woken and decided to check out. I would have thought there was some "policy" in play to know what rooms were vacated or still occupied so guests could rest until their check out time.
Overall the feel of this hotel is one that is not run well with a lack of clarification on policy and no customer service. We have stayed in a lot of hotels including regular hotels stays due to our work and have never come across the lack of unity or clarity amoung staff. I had felt on voicing our opinion both on the day of check in and on check out that it was not heeded and the attitude felt to us that the staff could care less what we had to say.
Great hotel food is lovely nice and comfortable rooms lovely plesent stay
Niall - Stayed in the hotel recently and it was only ok. Check in was woeful and had to argue that our stay was for two nights dinner and not one. Rooms were ok but could do with a bit of TLC. Food menu was also ok but on second night the waiting time from entry to starter and for main course was far too long. They offered a complimentary bottle of wine but the damage was already done by then and the food was not that hot. Floor staff were polite and courteous. Overall it was a bit of a disaster.
The staff were very friendly every thing about the hotel was massive it was so clean the room service was delivered really fast we really enjoyed our time there the only thing that let the hotel down was the food even thou it was delicious our stomachs weren't great for a good 2 days after everything about the hotel was fabolus except our stomachs I loved the bar and the restaurant too
Stayed at this hotel recently I booked it on line for three adults ,when we arrived at our room there was one double bed and a fold up bed fit for a child and there was no heating in the room ,a plug in radiator had been left in that wouldn't heat our ensuite..I was told that the hotel does not accommodate a double and two singles in there hotel!! The manager and reception staff changed our room which was nice and warm but the bed situation couldn't be helped.The staff were extremely helpful and pleasant and the hotel itself was beautiful,food was lovely also...
Great size Family room perfect for a break away
We have stayed here a number of times and the experience has ranged from great to ok. We have found it to be understaffed when an event is on. The food in the bar hasn't changed at all and breakfast is hit and miss. The location is great for us as its close to shopping center without being to close. Lots of parking. Rooms good size but some need a little TLC but that is to be expected in any hotel. Most staff are very friendly but things have a habit of running late e.g. lunch on Sunday on ad is at 12.30 we were still sitting with large group at 13.00 waiting for it to open. Residents bar is hit and miss and this is a sticking point for us - its open its not, you can go in/you cant even when in hotel. On this visit we saw a lot of new features including a screen behind reception and learnt that there is a gym which residents can use first time we heard of it and its over year we have been using this hotel. Overall its good for short stops e.g. shopping trips, food is good, rooms are clean, lots of parking we will stay again but for the price dont expect to much.
Stayed in the hotel for one night on a shopping trip to blanchardstown. Lovely spacious room, double and two single beds, huge bathroom with separate big shower and bath, large walk in wardrobe where we could put all our shopping bags!! Food in the bar was fabulous and lovely breakfast in the morning. Friendly staff, will defo be back.
The bedroom was lovely. Food in the bar and breakfast in morning just about average. Hotel is quite difficult to find.
I arrived to the hotel around 8 o clock on Thursday 19th of November. The staff were very friendly, When we arrived to our room it was freezing cold. there was an electric heater there which we plugged in and the room heated up quite quickly. But to arrive to a freezing cold room on a cold November night was not very pleasant. I had arranged to have a bed in the room for my 2 and a half year old grandson, But there was no bed for him. I found the hotel was completely understaffed, There was an Irish Dancing Feis in the hotel and I think they could not cater for the number of people that were there. It was impossible to find an empty table in the Restaurant. So most people had to order a Take Away. On the whole I was very disappointed. I have stayed there before and I always enjoyed my stay, but this visit was a disaster,
very good value for money, clean room, great food, excellent parking facilities.
A little far out, but excellent hotel. Nice and quiet at night. Excellent food, lots and lots of free parking. Very helpful, friendly staff.
Stayed 14th November 2015.
Stayed for one night with my 14 year old daughter as the location suited us. My main complaint is that the water was cold which was very disappointing after a long drive. I didn't dare have a shower in the morning but my traveling companions said it was still cold. Hot water is the most basic requirement in any hotel from 1 to 5 star. I overheard other customers complaining at the desk about the lack of hot water and when I mentioned it at check out time, the lady at the desk acted surprised, wrote down my room number said she'd let maintenance know. Then she asked if everything else 'outside of that' was excellent. It was as if I was doing them a favor by telling them about the lack of hot water. No acknowledgement was given to the fact that we had a horrible, cold shower....I used the hair dryer to warm up.
Large comfortable family room. Food of a good standard. Location a little remote own transport required...
We spend 2 nights in Carlton hotel in a family room ,kids had a great time in kids club ,food was nice . Only one thing is missing in this hotel,it is a swimming pool .
Great family friendly hotel. Lovely food (though management in restaurant very chaotic on our bank holiday Sunday night stay but in fairness the hotel manager compensated us for the less than perfect experience). Great breakfasts efficiently manager and bar staff and all staff very very helpful. Convenient and close to dublin City and blanchardstown shopping. Will go back for sure Joan
This hotel is overrated. 3 of us stayed in a triple room on the 2nd floor that included 2 single and 1 pull out bed. Room was very small and beds and cheap pillows were very hard and uncomfortable. Rug in the room was dirty and lifted from the floor. When we arrived at the hotel around 9 pm their was nobody at the front desk and it was approx 10 mins before someone appeared from a room behind the desk to check us in. Good choice of breakfast. Overall, I was very disappointed and expected more from this hotel.
Stayed In Carlton Hotel Blanchardstown for a 2 night break. Had a very enjoyable visit. Hotel really modern and clean, staff very helpful and friendly. Bedroom and bathroom excellent, very spacious. Definately will use this hotel again.
We booked 2 rooms for 3 Adults 2 children Found The Carlton Hotel Blanchardstown a lovely Hotel. A great place to stay not far from Zoo or Tayto park or Blanchardstown Shopping Center, The main problem we had was no Mattress or Blankets for Travel Cot That was a bit disappointing . But we are planing on staying again. Also didn't realize there was a gym in it. May check that out next time PG
Lovely hotel. The bedrooms are great. The bathrooms are really big with a separate shower and bath. The breakfast is really good, tasty, good variety and lovely surroundings. A bit of a drive from Blanchardstown retail park. Good place to stay for Tayto park visit. The staff are friendly and efficient. Not too crowded or noisy. We really enjoyed our stay.
Excellent. Very clean, friendly staff, great value, lovely food, great location, very happy.
love the hotel as we stay there regularly.
the only thing i wil say is that we have been staying monthly for nearly 2 years and the bar food menu has not changed.
would love to see a new menu in place
We as a family had a lovely stay in the Carlton hotel,the bedroom was nice and big for a family of four, well decorated with lots of storage,our breakfast was buffet with everything catered for,the hotel receptionist was very welcoming,the hotel is a little out of the way so a car I a must,
Excellent hotel. Friendly helpful staff, great food in a quiet location. Just 10 minutes from Blanchardstown Shopping Centre and 5 miles from Dublin Airport.
directions to hotel were not good and there are no signpost. We found the easiest way to get there was to go to the Blanchardstown Shopping Centre, then through Mulhuddart. Probably the best thing is to phone the hotel in advance.
Can't wait to go back!
Very friendly efficient staff and great value for money.
The buffet-style breakfast was excellent, as was our evening meal.
The room was clean and en-suite very satisfactory.
We had our "gathering" here on our wedding anniversary and a couple of things happened because of the Carlton staff.... 1: It was a great location all you could need was in the hotel and its grounds. 2: When they heard that it was our anniversary and not only a family gathering they up graded us to an executive suite. 3: The staff could not do more for all 17 of us they were so helpful and so attentive and caring. 4: the food was excellent in the bar and restaurant and breakfast was exactly as I like it lots of choice and piping hot. 4: All 17 of us will be back. could not fault it from reservations to check in to regretfully checking out First class.
We stayed for a 2 night mid week break and it was fabulous. Hotel room spotlessly clean and fabulous clean bathroom. The food was delicious, both breakfast and dinner. We would recommend to others and would stay there again.
Top marks. Started well with very pleasant greeting from reception desk. We stayed in double superior room, very clean, bathroom spotless and I mean absolutely spotless and bedroom to very good standard. Ice machine on floor was nice touch. All the staff were very pleasant, dinner/breakfast/bar/cleaning teams were all polite, smiling and helpful. I would certainly stay there again and will certainly try other Carlton hotels.
We were looking forward to staying here after all the great reviews, stayed in room 302 -family room (2 adults and 2 kids) room was dirty, chocolate stuck to locker, curtains on window were dirty, stains on carpets and furniture grubby, Had arrived in the evening and was only staying for one night so didn't complain until check out - staff were apologetic and pleasant but after all the great reviews I am very disappointed
Lovely hotel, great facilities, breakfast was great, kids loved the hotel....
Lovely modern hotel with friendly staff, rooms on the fifth floor more spacious but also stayed on the fourth floor and the room was appropriate sized. Quiet location but within driving distance to all major locations through the motorway network. Couldn't fault it.
Very friendly staff. Rooms spacious and comfortable. Food to a very high standard although I did notice that there was a supplement if you want an omellete for breakfast !!!