Very enjoyable stay..friendly receptionist...lovely room...great food what more could you ask for...Will def be back.
Enjoyed our stay. Room was well presented. Breakfast was good with plenty of choice. Hotel just a 15minute walk to town centre.
Overall very satisfied.
The hotel reception is lovely but I noticed that a lot of the furniture needs cleaning because of food spillages. The room was nice and comfortable but the bathroom was very tired, I did notice that a lot of renovation work was going on. The restaurant was nicely laid out and the service was excellent on the first night but they had a lot of people arriving on day 2 and the disorganisation showed. Having said that the food was good. Breakfast was a buffet which I dislike so I ordered an omelette to ensure I got a hot fresh meal and it worked, it was very good. A great location for the bus, train and town centre.
very nice. location and staff. very long walk to room from reception, not ideal with bags and a baby.
nice pool and restaurant.
We stayed the one night , which was a Friday , and despite a very full hotel , we were very well looked after .Good room and good food!
Stayed at Hotel Killarney last Monday night, awful experience as room key wouldn't work so had to go Huge distance to reception where porter opened door.After a mediocre dinner we could not get into room,back to reception and we had to pack and move to another room where porter opened door,After a bad cold breakfast we found keys would not work and had to get help, Wifi wouldn't work.As my sister who is in her late seventies was with me it was a bad experience and waste of Monet Thank you Anne M.
Very good hotel we really enjoyed our stay could not find a fault thanks.
very satisfactory, bed rooms fine. food v good facilities for children fantastic .
Had a great break at the hotel Killarney .Staff very friendly and helpful rooms very comfortable and very clean ,breakfast had a great choice would stay again
Had a brill stay, lovely staff, beautiful dinner, really enjoyed the full Irish breakfast the next morning great family hotel
Stayed 2 nights in this hotel in September 2016. Excellent - enjoyed it thoroughly. the food was beautiful and the choice of food was excellent. Staff very pleasant. Will definitely come back.
Stayed 3 nights in this hotel in September 2016. Excellent - enjoyed thoroughly. Food was beautiful except the hot breakfast "fry" could have been hotter. Choice of food was excellent it just needed to be hotter. Must compliment hotel on the quality of the lighting in the bedroom - absolutely great for reading which is not always the case in hotel bedrooms.
rooms a bit dated but more than made up for this failing with very friendly staff and first class dinner and breakfast at a very fair price,Would love to stay here again,My rating is four star and only because of the bedrooms need a revamp,Loved the hotel also the staff,
rooms a bit dated but clean, there was alot of corridors to walk before we got to our room,facilities for kids very good,breakfast very good,lobby and bar very good , hotel is walking distance from centre of killarney ,i would stay here again, we enjoyed our stay
Arrived to find a lovely gesture in our room for our anniversary some fresh cookies and strawberries dipped in chocolate. Have stayed at this hotel on several occasions and nothing is too much troubled.Room, food everything fabulous as usual.Thank you.
Overall, the hotel was fine, breakfast was good, rooms were a good size and the bed was comfortable. Unfortunately, there was a terrible smell of mould in the room and we couldn't leave the window open as we were on the ground floor. The extractor does not work in the bathroom and I believe the problem of mould and damp will get worse if the hotel does not fix the problem. Otherwise, it was a pleasant stay.
Good food; comfortable bed; pleasant effecient staff. No negatives.
I found the staff to be friendly and helpful. The food was exceptionally good, well prepared and well presented. The Hotel had a lot of facilities to interest children and lived up to it's name of being family friendly.
My only complaint was in relation to the family room, which I found to be very cramped. It appeared to be a traditional double room with two extra single beds added. For a family of two adults and two children there was no space to move around and only one chain on which to sit at the small bedroom table.
Stayed here from Tuesday 21st - Thursday 23rd.At first glance this hotel seemed big & impersonal. This was dispelled immediately by the friendliness of the front desk staff. In fact the staff were without exception extremely helpful & courteous. Our bedroom was roomy, bright & comfortable. Our package included breakfast each day & one dinner. Poached & fried eggs were cooked to order at breakfast & were delicious, the dinner menu had good variety & food was of a high standard. Hotel is about 15 minute walk from the centre of Killarney. I would strongly recommend this hotel, one tip look for a room in the new wing, i.e. with the brown carpets.
Really enjoyed the break and it was brilliant value, especially with the evening meal included.
Thank you to all staff at Hotel Killarney
Had a most enjoyable stay staff could not have more helpful and the food was excellent.
Stayed two nights including breakfast really enjoyed our stay , will be back
lovely hotel, lovely staff, great value for food especially for kids. Really good at catering for kids with entertainment etc Would definitely return. One or two of the carpets in the room corridors could do with replacing.
I have stayed here on a few occasions. We always have a great time. We ate in the restaurant and it was really nice and they catered excellently for the kids. There was a kids club with lots of activities as we went during the midterm. I thought their pool was well proportioned. I always enjoy my stay and will go back again.
The only downside was I felt the room was very warm even when the heating was turned off at night time. We were all sweating!!! We were on the third floor.
Absolutely fantastic hotel for families. Staff were very friendly. This was our second time here and we would definitely make a return visit.
Hotel very nice and caters very well for children. The only problem was the noise at night. Young lads in room above like a rave all night. I rang reception and they sent up security and did quieten down a little. Overall hotel nice, staff very friendly and helpful.
Hotel very comfortable. Food was excellent and staff were very helpful and friendly. Leisure facilities very good and ideal for family breaks. I would have no hesitation in giving 5 stars to my stay in the Killarney Hotel
we stayed for three nights.the room was clean.the breakfast was lovely with a large choice.there was loads to keep the kids entertained.music in bar each evening.long walk to get to bedrooms.we would recommend this hotel to familys.will return again.
The room was nice and clean. Even though the hotel is beside a busy enough road the rooms are very quiet. Breakfast was lovely. The location is great, it's across the road from a pharmacy and a shop. It's 10mins walk from the outlet centre.
Very good.could not fault.
we had a 3 night stay every thing was lovely. staff very friendly lots to keep kids entertained swimming pool ,soft play area kids club lots of other options kids happy parents happy. hotel clean very busy well organised keep up the good work. we had a lovely break and we will return again.
we had a lovely stay in hotel killarney, there is some improvement in this hotel, we could not fault it. The staff were friendly and extremely pleasant. The breakfast was one of the best breakfast we had. Keep up the good work. This hotel is after turning this self around. I will be recommended it to others
Everything was excellent will definitely return to this hotel
Lovely hotel ,rooms nice and spacious with everything you need.
Very pleasant and helpful staff seemed local ladies which is good..
Breakfast excellent with as much food as you care to eat. Dinner very nice too.Entertainment in evening enjoyable and varied. Only negative
would be a lot of young children so a little noisy at times but brought mam and dad for a little break and we did enjoy our stay.
Keep up the good work and well done. Would go back again.
We stayed in Killarney hotel for 3 nights and were delighted with the service and hospitality on offer there. We were lucky to have a big family suite with two small boys so the extra space was extremely appreciated. It is a very children friendly hotel with pool, soft play area, kids club room and lots of extra activities to keep them occupied free of charge. The breakfast and bar food was exceptional and I would highly recommend this hotel for a family stay.
Really enjoyed the break here, the staff were pleasant and helpful, The rooms were clean and the food was lovely,
Hotel was great for Kids with loads to do for them. If you were looking for couple break this was not the hotel for you. On both nights when our son was in Kids club there was no room at the bar to sit an relax. We ended up sitting at the bar rather than a table. Bar is very small for the amount of guests and size of the hotel.
Our room was miles away from the reception area so if you had a problem you had a long trek back. Rooms were adequate, they were clean but our shower gel unit in the bathroom was not refilled from the previous guests and was empty luckily we had brought our own.
We had dinner included in our stay but the food was not great. My hubby ordered the lamb stew and the portion he got wouldnt feed a rabbit it was tiny and not much for a stew. Veg were a little dry and Irish breakfast each morning was not great very dry.
Staff in general were friendly and helpful. Overall great hotel for kids, there was go carting, crazy golf and swimming along with kids clubs.
I had the best experience ever here. The staff were very friendly and great with the kids. The staff at the pool were excellent and very helpful! Breakfast went down really well with a pancake maker (and nutella!). I would defo stay there again.
Hotel was clean and rooms spacious. Lots for likd to do with kids club and activities all through the day. Bar food over priced and portions small and service at the bar wasn't great while they were serving food. My husband was left standing for over 10 minutes to order a drink while they walked past him. That said we went for the kids and they really enjoyed it
The rooms are a bit of trek from the lobby area and not very soundproof - could hear a lot of noise from rooms above and adjacent. The food in the restaurant was a bit dissapointing . The full Irish breakfast was very dry but in fairness there were good continental breakfast alternatives. The dinner was overpriced for what it was. The swimming pool was very nice - clean and not too busy. Some of the staff were nice but in general they weren't as friendly and as customer oriented as other hotels I've stayed at in Kerry and Clare. A good spot for a family with kids but not ideal for older people looking for quiet, comfort and hospitality.
great hotel for family's,super staff, will definitely stay again
Nice hotel with friendly staff. It was a little too far out of town for older people. You either walk or take taxis each day.
Excellent hotel for families
The hotel was lovely, the staff were very friendly we enjoyed our stay. The only negative thing I found was the food. We had the dinner included in our stay it was a set two course meal. The starter was fine but the vegetables with the main course were old, and wrinkled, as we were early for dinner I would say this veg was left over from Lunch and reheated. I did show the waitress who agreed with me, and offered to get us fresh veg, as we were in a hurry we couldn't wait. I would stay again but wouldn't go dinner included. I have given a three star rating, if food was ok it would be 5 stars
We enjoyed our stay here great for the kids. The buffet breakfast was absolutely rotten. The food was very dry and was left in the heaters. I found the family bedroom quite small for 2 adults and 2 children. To me an extra bed was just put in the room as we had 2 kids.
We had a 2 night stay with breakfast and one dinner. The rooms were perfect and the food excellent. I will definitely stay in this hotel again.
The rooms were nice and clean. however It is a long and large hotel and our room was the farthest from reception so if one's keycard didn't work then that was a long trek back .The staff were lovely.The meal in the restaurant was a big let down. We were out for a girls night away as a treat and we were looking forward to a nice meal.The potatoes were served cold.The meal was not that great.I wouldn't go back to eat in restaurant.But i would go back to stay in hotel.The leisure facilities were nice and clean.The pool was nice and warm and I really enjoyed it.
The hotel was extremely busy the October bank holiday I visited & did result in having to queue for breakfast for quite a bit. However I must compliment the staff for dealing with it efficiently & very calmly! I was also very pleased with the quality of the food both for breakfast & the evening meal. I have stayed in more expensive hotels where you do not get the selection of seeds for example that were provided here with one's cereal e.g. linseed, pumpkin, sunflower & sesame seeds. For someone not into the cooked b'fast, this was lovely. Staff throughout the hotel were extremely friendly and helpful. the leisure centre was great to have also.
However if staying in a hotel on the October bank holiday with A LOT OF KIDS is not your idea of a holiday & if you don't have the patience to queue, then maybe you may want to think about somewhere else.
Many thanks to all at the hotel. I certainly got value for my money & enjoyed the stay.
Had a lovely 3 night break in Hotel Killarney. From the minute we arrived we found the staff extremely courteous, friendly helpful and nice. We had a lovely large spacious room which was spotless. Breakfast was very good and a really nice selection of food. All staff that we encountered were extremely helpful and nice. We will be back and have no problem recommending it to anyone
We had a very enjoyable stay both my friend and myself. Its very much a family hotel which is great for young families. An ideal hotel for young families. The staff were lovely and friendly and very helpful. The morning staff over breakfast couldn't do enough for us making sure we had enough of everything. We were a bit disappointed with the young waitress staff on Saturday evening as we had to ask four times for our order to be taken. when had our main course and asked to see the dessert menu and we were told that they were finished serving went they had another 20 mins before they stop serving. Maybe its the youth of today but when you've had a busy day and are just looking forward to a nice dinner you don't want to go looking for someone to take your order four times and then been told they are finished serving when all the girls want to do is chat to there other team. I would stay at this hotel again as it was good otherwise I give a rating of 3 as it was good as regards the breakfast the rooms were clean . I was disappointed as regards the bathrooms as we were staying two night in the hotels we didn't receive clean towels for our second night.