Old property, needs more attention to cleaning, bath too narrow and awkward, breakfast average
stayed one night terrible hotel Staff in bar rude.girl on reception very nice.
Bar very cold and draughty.No heating or hot water in bathroom,complained but no good.room had very small window,no way out if there was fire.Leisure center away from hotel in car park,had to go out on road about three minutes away to get to it.
We arrived in Bray at 1 o'clock and we had our lunch in Mc Gettigans Bar which was nice but could have been a little bit hotter. We went up the town for a walk and arrived back after 3o' clock. There were 28 people in total as it was my mother and fathers 60th Wedding Anniversary. We were given our rooms from about 3.30 onwards, but my parents who are over 80 years of age were left sitting in reception until 4.40 which was totally ridiculous. The staff said that there was nothing they could do. But really how long does it take to clean a room, they didn't even offer them a cup of tea while they were waiting. To me that is very bad form and highly unprofessional.
The hotel was ok the room was fine although no extractor fan in the toilet.
The reception staff were awful, unprofessional, not able to deal with the public, or any kind of pressure, people or complaints, the management were the same rude, dismissive and uninterested
However the bar staff, bar manager , breakfast staff were very good, and the leisure center staff very able. I felt sorry for the night porter how was under a lot of pressure.
All in all I have to insist the it would be a lovely hotel but the receptionists and management of the hotel ,If you go there do not expect to be checked in after 3 it could take hours to get a room and don't bother complaining they just don't care in reception.
The hotel is in poor condition overall. First impressions weren't great with paint flaking off the front doors and reception area looking down at heel.
My room was clean however and I had a comfortable night's sleep on both nights.
Breakfast selection was of a very poor standard - I could eat very little but the coffee was good. The quality of the food did not inspire me to eat in the hotel bar.
The only other positive is that the 145 bus from Dublin City Centre stops right outside the hotel for ease of access.
Overall it was budget accommodation for a budget price, but I have to say I have experienced much better for the same rate. I don't think I would return.
Booked 3 rooms for one night stay , they are in the middle of doing up this hotel, Reception Dining and Bar very nice. Brand new bar opened last week so should attract the young people. Some bedrooms not so good although the bathrooms were new and the beds and linen were good. But kettle plugs not working, no hairdryer or iron. Meals
not great in Restaurant, and breakfast ok but nothing special. Staff a little down,as I understand that the Bank owned this hotel for the last 9 years. So staff not very friendly. Swimming pool great spotless and enjoyable. Hotel location perfect for Bray right in the town and just up from the Beach.
Room was very very poor. Staff not very polite or helpful. Hotel very basic.
damp smell throughout the hotel in bad need of updating very disappointed when we got to our room decided to make the best of it bed comfortable and had hot water all the time had to pay for car parking which i never had to do before wont be returning
Staff very pleasant, friendly and helpful. Hotel clean and comfortable.
Very run down! A bit disappointed with our stay.
We were very disappointed with the meal we received on the 1st night... A bit of advice, ask to see the restaurant menu before you book your meal, and if there is nothing suitable, look for the bar menu.
Rooms are quite small and in great need of attention on both furnishing and fittings.
There is a serious lack of training for the staff,as it seems they don't know how to deal with complaints.
On the plus side the girls in the leisure centre & beauty salon were fantastic, very friendly and extremely helpful as one of our party was pregnant they gave her a lot of advice and made her feel comfortable!
Would recommend for a stop off hotel or for stag/hen.
This is a terrible hotel. The first room we were put into was meant to be a 'lovely' room and it was simply dreadful. I didnt stay in it long enough to do a full check taround but a simple example was that the door in the ensuite was about 6 inches to short and the room looked like something that you would see in a seedy backstreet hotel in a movie. The second room no. 153 was an improvement but an improvement from sub sub standand to sub standard. The carpet was filthy, the chair in the room was so badly stained you would not dream of sitting on it, the bed should be burnt immediately. The ensuite had a filty window with mildew , mildew in the grouting of the tiles, i actually wanted to cry and leave but we had paid in full and my husband decided we should just get by as we had planned activites outside of the hotel for the full of our stay. The dining room was fine but food display and presentation was dirty and i only drank a cup of tea on the first two mornings and we did not eat there at all on the third morning. Only positive was that the staff were pleasant and the reservations manager was understanding and did move us once but told me that the room she gave us the second time was as good as it gets and she would report our concerns to housekeeping. She did leave a note and box of chocolates in our room apologising for our bad stay. It was the worst hotel I have ever ever stayed in and looked forward to checking out! I will never ever be back and it ruined the first few days my husband and I had away together without the children in years.
lovely,spacious rooms , friendly staff.although in restaurant there was no steak knives available when ordered steak ,had to use a normal knife.In leisure center my child had no hat and a lady kindly offered a hat but charged us e3 later on for it .
We booked 4 rooms 3 family & 1 fora couple rooms ok in 2 family rooms however the other rooms where freezing very little effort to sort out from reception staff at 10.15pm we got an oil fired heater for 1 of the rooms this heated up the room, food we poor we stayed on other occassions & food was good however their was a big hotel function on that night & I feel no effort from kitchen I should point out staff serving are excellent. That night was so nosiey we never slept we left at 9.20am to go home for a sleep.
Where do I start. Smell hits you as you walk in. Elevator from hell. Room lock wouldn't work. Room was old and dated with wafer thin window glass so you could hear everything outside. The meal was one hour late and was unetable. The breakfast was ok. We complained and got a free 7up. Cheers. I will not be returning or reccomending this hotel. Left tired and hungry. Avoid avoid avoid
Helpful staff !!! Tasty Food!!! Really enjited our family stay here !!!
my friend and I stayed here 20 to 22 May , the hotel is a little bit dated, but lovely and warm and comfortable, everything about it is lovely the staff the food the restaurant the room s and the POOL and Gym jacuzzi, and the treatment room where you can have very reasonable head neck and shoulder massage s also facials etc is very pleasant and relaxing. There was entertainment in the hotel on the Saturday night which was first class, a very entertaining band indeed, they played a great selection of music to suit all tastes , we loved the flat screen t v in our room and the coffee and tea making facilities, and we enjoyed the pool and jacuzzi this was my third time to stay at the Royal , and i would HIGHLY recommend it for it s hospitality and atmosphere
The room was nice and warm, clean and a very comfy bed. The evening dinner was ok, breakfast was very nice. Swimming pool was great for young kids and was quiet warm too. Good overall stay for its price. John Henry, Cavan.
Had a lovely stay on SATURDAY,EVERY ONE VERY FRIENDLY AND HELPFUL, FOOD IN RESTAURANT WAS REALLY GOOD AND ENTERTAINMENT EXCELLENT.
USED BOTH GYM AND POOL, GREAT, ALTHOUGH NO TOWELS AT POOL AT *8am, WOULD RETURN, GOOD LOCATION TO TOWN CENTER AND BEACH.
Made feel very welcome. The room was clean and spacious. Food good. Breakfast quiet generous.
My girlfriend and I stayed in the Royal Hotel for 2 nights recently and we both had a mostly enjoyable stay albeit for a couple of bad points.The staff were friendly and polite and had good local knowledge .The leisure centre facilities were excellent and we both availed of treatments. Included in the package was breakfast each morning which was delicious.What turned us off was the room...It was Freezing! The heating was on full blast but the room would not heat up due to the old single glazed windows that were fitted.Thankfully there was an extra blanket in the wardrobe that we could use but it was still cold.The other thing which was annoying was the lift.Our room was right next to it and it squeaked all day and all night and woke us up more than a few times!But for what we paid we would say it was very good value for money.
Only stayed for one night-needed a shower on the evening and the following morning before check out.On both ocasions there was no hot water available.I wouldn`t be that fussy about hotels when away(with the lads) but I would expect hot water as a minimum requirement.I wouldn`t be rushing back with my wife.
I would not rate this hotel very highly. My experience was a poor one. I had to change room twice before the room was satisfactory. The first room was minute, pokey, dark and had a bad smell. The second room was slightly better but still small. When I went to draw the curtains, the brass curtain rail came out of the wall. The third room was ok but still very small for two people. When I opened the 3rd room window, the chimney from the hotel kitchen was below and bellowed out bacon air! As a vegetarian, this was not ideal, so I kept the window shut. All 3 rooms that I experienced were tucked away in parts of the hotel that required a lot of weaving around tiny corridors. Perhaps these rooms are reserved for budget travellers!? I don't know. The leisure centre was the redeeming part of my experience - nice pool, sauna and jacuzzi.
We stayed in The Royal hotel in Bray last weekend, from Friday to Monday & had an absolute ball, coming from Dublin we were sceptical about staying not too far from home but it was the best decision we made. The hotel was spotless, we went for B&B for the three nights & it was well worth the money we paid. The kids loved the pool & Games room which had a pool table, an air hockey machine & a couple of video games. We also got to meet & watch Katie Taylor fight on two of the nights which was a surprise to us & we were delighted too. On Saturday night there was entertainment in the bar that was enjoyable. I will deffo be back here soon & can i just add that the staff were extremely helpfull & the Manager Richard made us very welcome, Thanks to all there :)
Hotel has a great location within walking distance to a number of bars. Food was nice and service friendly. Entertainment in the bar onnsat night. Got a late check out free of charge. Only downside was Charged 5euro per day for parking even as a guest. Would recommend hotel. Great value!
The Stay was lovely.
We had a family room (one double, one single and a baby cot) which was very small. The bathroom was old. The cleaning in the room was far away to be perfect (dirt behind the bed, hair clip in the bathroom) it was obvious that the cleaning was quickly done.
Breakfast was nice, it was a buffet. The cooker was so dirty with grease mark and specially under, it was black of dirt. We were very surprised that, beeing in a place where the customers can see it, the staff didn't clean the kitchen!
We have stayed at the Royal Hotel & Leisure numerous times now and everytime the staff, hospitality and service is first class.
Would recommend anyone to stay here. In centre of Bray town and only a 30 minute drive to Dublin..
Will be back again for sure.
Kilkenny. 1st February 2012.
We were made feel at home from the moment we arrived at the car park. Great to have secure parking wort the five euro. Room was cosy and clean. Entertainment on the Saturday night live singer. Only thing is when he finnished the bar cleared out! Great location near the shops and bray sea front. We would use this hotel again and tell a friend.
Recently stayed October bank holiday weekend. Stayed with 2 kids and have to say great family hotel kids club been run and great leisure center. Good bar with good pint of Guinness ( always important) would definatly stay again in the hotel. Close to all things in bray and can walk to any of them only short distance away. Would really recommend to anyone with kids very family orientated which is great with 2 young kids.
Slightly run down, bedrooms good size, although bed was uncomfortable.
We had dinner there on the two nights we stayed, first evening in the bar and second in the restaurant, both meals were not
to a satisfactory standard, disappointing. Breakfast was not great either, bread had blue mould on it.
This hotel is in a great locations, within walking distance of all shops and pubs, and just around the corner from the beach.
The rooms are very basic but spotless clean. We stayed in room 219 and to reach it we had to go up two flights of stair after using the lift so its def not wheelchair friendly, there seems to be steps everywhere. Breakfast was lovely each morning, there is a big selection. Bar food was really good too.Our dinner was included in the room rate but have to say that I wasnt very impressed with the selections, only 3 options of main course which is very poor.
All in all, the hotel is great for a short break.
Spa is lovely too, but book in advance if you want treatments. we wouldnt get a reservations at all over the whole weekend. which was very disapointing.
I have just spent the weekend at the royal hotel and have to say we throughly enjoyed our stay. Although the hotel does probably need a lick of paint the rooms were spacious and spotless. The staff couldn't have been more helpful. We booked 3 family rooms and were allocated rooms 140, 141, & 142. These were located off the main corrider (you could nearly say we had our own wing) with plenty of space for the kids to run around.
The pool area was very nice and dressing rooms were spotless. The kids had a ball in the games room and leisure centre.
Although breakfast was very busy we did not have to wait to be seated, nor did we wait for tea, coffee or toast. There were eleven of us and we were given seats together. The food was basic enough but very tasty and plentiful. We also had food in the bar which was great value and lovely too.
All in all we had a great stay and I would definately recommend this hotel for a family break. My mother enjoyed it so much that she stayed on until today.
Thanks to Don and staff.
My friend and I were really looking forward to staying this Hotel as we had very high expectations of it,unfortunately these expectations were not met the second we checked in. We had booked a twin room and when we went into to it the first thing we noticed was the smell of mustiness and damp,the room was tiny and there were stains on the walls beside one of the beds, the bathroom was disgusting and had obviously not been cleaned as there were hairs and stains in the bath. We had to go back to reception and request another room which we were given it was slightly cleaner but still very small. In our package deal dinner on one of the nights was included, when we arrived in the restaurant we were left standing for over 10 minutes as our booking was not in the book,when we were finally shown to our table we were left sitting for 20 minutes before our we placed our order,during this time many more tables had been filled with older couples and families and their order was taken a long time before ours. Half way through our main course I had to go up and ask the waitress for our drinks which we had ordered half an hour previous and the portion of chips I had ordered I never received,we were left waiting 40 minutes for our dessert to come out and no apologie from the waitress was given. I feel we were treated very badly because we are younger and the meal was already paid for. I would not recommend this hotel for its cleanliness or its service,the rooms are very small and dam and the staff are very rude and not very approachable. We were really looking forward to our weekend break and it was ruined from the moment we checked into this hotel.
went for a two nite break wit my husband
on arrival to the hotel, trying to get parking was a nightmare, and when we eventually got parked we discovered that we had to pay €5 per nite.
this is something that was not mentioned on booking.
The swimming pool was freezing cold the leisure centre did not seem up to a good standard.
no toiletries in the bathroom, which is unusual for a nice hotel.......
but over all the food was first class.. compliments to the chef!!!!! and there staff was very friendly and helpful.
but over all enjoyed the weekend, had great craic
lovely stay, friendly helpful staff, very clean spacious hotel. lovely leisure centre.
food and menu expensive and lacked variety.
Very small family room accommodation, no refrigerator and basically no hot water for shower. Rooms are in desperate need of refurbishment and modernization. Leisure center swimming pool was very good except there is no family change rooms. Lots of steps and stairs throughout hallways which don't really accommodate prams or pushers.
On arrival our room was not ready, even though we arrived after 4 o'clock. We had to wait another hour for our room. We were in a family room on the second floor and took the lift as we have a baby in a buggy only to find we still had to climb several sets of stairs to get to our room which could not be accessed by the lift. It was very annoying not to mention awkward. Our room was ok, nothing spectactular but comfortable. Could have done with some more storage space as there was only a small wardrobe, and 3 small lockers. Hardly enough for a family of 4. The toilet in our room also leaked so they gave us extra towels to mop it up! Wasn't very impressed by this at all. However I can't fault the staff, they were very friendly and helpful. The food was lovely. The leisure facilities were excellent. The price of the break was very good. I would return if we were given a room that was better located in the hotel and had a proper working toilet.
Hotel was not as nice as stated on the site, rooms were small and unclean and the breakfast was not great, however the dinner was amazing and the staff were great but i'll be going elsewhere next time.
Hotel room very small and old fashioned. not at all what i was led to believe on internet website. would not stay here again. also had to pay for carpark at hotel
Check in was smooth but room was of poor standard - we booked a family room which consisted of double and a single bed. The room was accessed via lift which was fine but once out of the lift on the floor you then had to negotiate steps to a lower floor that our room was on. Room was clean and tidy and bathroom appeared to recently modernised. But the big but was the view out of the window which was the middle of the hotel which housed the air conditioning units for the hotel and I suspect the kitchens and leisure centre! the noise was intense the droning hum from the air condition kept us awake most of the night including my daughter who was 4! not good planning for the hotel to put anyone in these rooms never mind a family with small children. we complained the following day to be told that majority of family rooms were full but if we returned later in the day she would speak to the manager and try and move us!!!!
on our return to the hotel later we were advised that they had found us another room - which although quieter it was also given i felt in punishment for complaining knowing we had a small child with associated luggage the room was on the 2nd floor which was accessed again via lift but once out of the lift we then had to climb a very narrow stair case go through 2 doors and 2 corridors with luggage, small child and a not so happy husband.
the room appeared very tired the bathroom was old and very very narrow - wardrobe was a single wardrobe and where the other room had an iron and iron board provided this room you were lucky to get enough hangers to hang your clothes on!
Plus side dinning room and staff were excellent - staff couldn't do enough to help you and responded to my little one's difficult eating regime!
we have stayed in the hotel before a number of years ago and yes whilst they seemed to have improved and modernised some areas of the hotel especially the provision of a childrens play room they rea
we had to pay upfront with was out of order room was old fasioned so it was
a disgraza wont be booking again
had a great weekend the staff were very friendly and the rooms we had 4 in all were clean and comfortable the leasure centre was very good all of us said we would stay again we all thought it was great value for money.
had an excellent stay. the staff very friendly and helpful. the food delicious. Would defintely go back
Great value for money, hotel clean and comfortable and good leisure facilities. Breakfast was great and staff were very helpful. Can't fsult it for the money we paid.
I have stayed here before and really enjoyed it so I booked it again for myself and Mother as we enjoy visiting Bray. The staff couldnt be more helpful in the Royal Hotel. On the last day which was a Sunday of our stay. We decided to have lunch before we left. There was alot on the menu but I didnt really fancy any of it so the chef said I could have anything I wanted. He made me pasta which wasnt on the menu that day which I thought was really kind of him, and oh my it was the nicest carbonara ive ever tasted! I would definitely recommend this hotel.
Their customer service was amazing! I booked this for my brother and his girlfriend. I later rang reception telling them he passed his exams. I gave them my credit card detals and they put bubbly in his room. The receptionist also popped out to the shop for a card and chocolates! So nice!
Bro really enjoyed his stay but did say the dinner was very bland and like "budget" food.
The hotelhas definately seen better days but for the price its good value for money .The leisure centre is great ,kids loved the pool. The staff were all friendly and helpful . The rooms were clean and spacious. Did not think the food was great could definately be improved by using fresh ingredients and changing the fat in the deep fat fryers more regularly the chips tasted of onions ! We enjoyed our stay and feel we got value for money.
lovely hotel, staff very friendly, great gym, great spa, back massage was amazing, great for kids too, the only thing that lets it down is the rooms r very old and dated but they r very clean.
We arrived on Wed 16th of March The Staff in reception were very good to us they were very helpful The bedroom on the 3rd Floor was lovely .
The noise from the main st was very annoying as I found out Alli I could was hear car's and people at all hours of the night
We had a great time in this hotel from start to finish and what made it even more enjoyable was the fact that we had paid very little for it all. We had chosen a one night deal with bed breakfast and evening meal included. The evening meal was excellent with exceptionally friendly staff waiting on the tables...really they could not do enough for us. The breakfast next morning was also most enjoyable and in between times we had a most relaxing time at the leisure center...which was very clean and really looked like it was only in recent times renovated.....the bar entertainment was excellent with a nice jolly atmosphere about it...and the staff throughout the building were at all times very friendly and helpful. The bedroom for a double was exceptionally spacious...not modern but very clean. The bathtub was slightly leaking but for 49 euro could we complain definitely not. Overall a great experience at this hotel and generally Bray and what it had to offer was a most pleasant time...We would have no hesitations to go back or to reccommend to any friends or family. A great deal.