Practically all fine, very helpful staff, enjoyed rooms, mealtimes and swims with the kids. It was two double beds in each of the two family rooms, perhaps we might have specified otherwise. The sound of the musican below was very audible in one room on one night but perhaps that's to be expected. Overall a very enjoyable stay.
Pros: Happy in terms of facilities.
Cons: The room still has a smell of cigarettes. Perhaps, since the time when smoking was allowed, nothing has been changed.
Breakfast could be better - quite dry and tasteless.
I would not recommend this hotel as we had a terrible time staying here. Firstly had to wait over an hr for our room at check in which was meant to be 3pm and was quarter to 5 when we got our room. Secondly the heating never came on during the night as a result had to take our 9 month old to doctor yesterday and on antibiotic. Then was kept awake for about 3 hours during the night due to a hen party below us. I've been onto the hotel management and they apologized for the problems and hopefully they will start to improve the hotel now.
Pool lovely and room fine but bar food absolutly awful..had to return a pizza which was basically a frozen pizza that had a bit of pineapple on top and bar manager didnt even apologise...
Really good location. On arrival check in was quick and easy, with Robin explaining where everything was located. Room was really nice. Two double beds, spotlessly clean, really nice bathroom. Plenty of wardrobe space. The fitness club facilities are excellent. Staff there are very welcoming. Pool, steam room, sauna and Jacuzzi are all very well maintained and clean. Only slight gripe was when dining in the bar. We had to order a drink twice and barman tried to then charge us twice for the same drink. We just put it down to miscommunication and was resolved very quickly.
Very pleasant stay, staff were friendly, great atmosphere, nice clean hotel, breakfast very good choice. I would certainly recommend this hotel. Very good value and good location with many attractions to see or just chill in the hotel pool/ spa. 5 stars
excellent only booked for one night on spur of the moment trip with my partner and two kids. the hotel had all the kids wanted swimming pool crazy golf because the weather was not that great. It was only a short distance to Wexford town and beaches.The staff could not have been more friendly and helpful i wish i had arranged another night or two and will be in the future. We had our evening meal in the bar because the restaurant was booked out with some party but it was perfectly comfortably and the kids loved it because they were treated with genuine warmth from the lovely staff. the family room was great every thing we needed and loads of room. 10 out of 10
Overall we had a good experience at the Maldron in Wexford however I have some feedback around the management and communication where there is room for improvement. On the day that we arrived the pool was closed for the day due to unforeseen circumstances. We were not offered an alternative and our two boys (5 & 6) were very disappointed as we were only staying for one night. When I went back down to see what our options were the staff at the leisure centre said we might be able to use the leisure pool at their sister hotel - Whites. They took my mobile number which I confirmed was correct and said they would contact me with an update. We left the hotel to go for a drive. On my way out I asked to speak to the manager. He told me there was no way the other hotel would be insured to take the hotel guests from the Maldron and offered me complimentary crazy golf. The weather was bad so I declined. That night when I was picking the kids up from the kids club I met one of the staff from the leisure centre I had been dealing with earlier. He maintained he had tried to ring me 3 times as 5 families from the hotel went over to Whites to use their leisure facilities. I found this very frustrating and when I checked my mobile I had no missed calls. When I pointed out to the staff member that the manager had assured me there was no way the guests would be able to use the facilities in Whites, he said "we weren't in communication with management". The Kids club was great, the breakfast and leisure facilities were also very good. We would definitely return to the Maldron in Wexford but would recommend that there is room for improvement around staff communication and customer service. I feel that an alternative option should have been offered to us immediately without us having to chase it and I'm frustrated that we did not get to use the other hotels facilities because of very poor communication.
Lovely family friendly hotel. Have been here a few times over the last few years and the hotel never disappoints. There's a really lovely relaxed atmosphere. Plenty for the kids to do, our son loves the swimming pool and the outdoor playground and they even have board games in the bar to help keep kids entertained.
Bar and Restaurant food is always fabulous
Only a five minute drive to Wexford town
Leisure max bowling, Mcdonalds and Omniplex cinema only a five minute drive also
Plenty to see and do around Wexford
Staff always willing to help
Will definately be back to stay again
had to change room because of trouble with toilet.breakfast cold and everything was stale,had to wait ten minutes for fried egg and another ten minutes for some jam. Very poor staff.would not rate any star
we enjoyed our overnight stay at the maldron..VERY HELPFUL STAFF..Would stay again..Michael Kilkenny.
Where to begin, it started off with no ham or coleslaw available at lunchtime on Monday and all the high chairs filthy with crumbs and spills. Then when our room was ready, we went up to see workmen drilling and sawing outside the room fixing a door frame, how our baby was going to nap through that I don't know but there was a saving grace they had given us a key to someone else's room full of their belongings, thank god no one was in the room when we bust in. We went straight back down to receptionist who just brushed it off as “you can tell its Monday".
The next room had its faults ; the window's on the ground floor opened fully which is a security and Health & Safety issue ; presses in the room were all chipped but we wanted to settle in and start our break. It then took them 3 hrs. to get a cot to the room which turned out to be completely banjaxed and unfit for animal to sleep. Baby had to nap in his pram.
The pool area and playground were fine; it would be handy to have cubicles in the changing rooms so kids don't wonder when you’re getting changed.
The evening meal in the restaurant was a disaster. My partner has food allergies, we informed the Hotel on three separate occasions before we sat down for the meal, they told us they would be able to accommodate us. During the meal one of her allergens was found amongst their dinner. This lead to a lot distress for us, we had to sit in our room just to make sure there was no reaction which meant the kids were confined to the room for a few hours before bedtime. After speaking to the Duty Manger/maintenance man/waiter/receptionist, he agreed to refund our stay and not charge for the meal but we had to do this all at reception as there were inadequate staff levels.
We decided we would leave the next morning and stay in another Hotel, but the nearest hotel available was 20 km away. The next morning there was a smell of vomit all over reception and the breakfast room and three of the four toilets in the gents were blocked and no toilet roll in any cubicle. The breakfast was fine otherwise.
We meet the General Manger at checkout, who listened to our complaints and apologised for their fall down in communication between the kitchen and the staff. She offered to pay for our accommodation in our next Hotel and free pass to a family park.
Overall disregarding those two major issues ( wrong room & meal), the Hotel is very grubby, the floors are well worn and need replacing and the overall cleanliness leaves a lot to be desired ; the beds were uncomfortable and the presses in the room were all chipped and need replacing too.
Nice hotel. No luxuries around but does the job for a quick holiday.
The hotel was lovely , it was spotless & the food was delicious. We have no small kids but there was plenty facilities for them in this hotel. The staff were kind & very helpfull. There was only one small thing, management should consider putting a net curtain on the windows as we were on thr 1st floor facing the car park & everyone ine could see into our room. Otherwise than that we enjoyed our stay & would stay there again.
kids had a ball with the crazy golf , pool & playground also good value for money on the kids buffet breakfast @ €5ea. also the live music in the bar sat ngt was excellent. I highly recommend this hotel for family weekend breaks away. rgds, the costelloe family limerick.
Stayed May 4th 2016.
Overall an excellent experience.
value for money 9 out of ten
Room 9.5 out of ten.
Shower in room not great....drainage and water pressure need attention.
Also sloppy repair sealing bath tub surround. 4 out of ten.
Breakfast 10 out of ten.
12 noon check out 11 out of ten.
Staff 9 out of ten.
Bar food excellent 9 out of ten
Bar service needs extra hands on deck.( 8pm 4th May ) BAR STAFF WERE FLAT OUT !!!!!
Note to management ....please train your bar staff to note nearly empty or empty glasses etc., and respond with a request ...."would you like another?."etc. ( increase in sales guaranteed.) Also please remove empties when a new drink is served. Even getting a junior member of staff to clear and clean the tables thus allowing serving staff to serve more efficiently .......more sales......happier customer......win win Perhaps a member of house keeping could be co opted to the bar clear and clean function during busy periods. I have great respect for housekeeping staff as they prepare the product. If this is not done then all other functions in the hotel are pointless.
Well done house keeping.
NOTICED CIGARETTE VENDING BUT NONE FOR LITTLE LATE NIGHT NIBBLES
MAYBE A VENDING MACHINE SELLING OVERNIGHT NEEDS SUCH AS ADAPTORS FOR CHARGING MOBILE PHONES ETC. BATHROOM REQUIREMENTS, SUCH AS TOOTH BRUSH, TOOTHPASTE, SHAMPOOS,SEWING KITS, ETC . SHOULD BE PROVIDED ALONG WITH HEALTHY SNACKS AND DRINKS (GLUTEN AND SUGAR FREE). RATHER THAN PROMOTING CIGARETTES.
O.K THANKS FOR READING MY REVIEW.
WOULD I COME BACK AGAIN...........YES.
WILL I RECOMMEND THE MALDRON TO MY ASSOCIATES...ALREADY AM.
Excellent hotel and staff. Would recommend. Kids had a fantastic time. Swimming pool is lovely.
stayed one nite hotel was lovely evening meal was lovely and breakfast.pool was good too.service could be a little better.would stay again
room could be cleaner. Bedding on the old side.
Pool very good, grandaughters enjoyed it very much.
Kids club was good fun for the kids.
We had a really nice, relaxing two day mid week break with our two boys, we've stayed in the Maldron many times and always have a great time. The staff are very friendly and the hotel facilities are fab. I would highly recommend the Maldron for a family break.
Had a lovely weekend staff so friendly and helpful food excellent we were offered umbrella when we were going shopping.what more would you want from such a lovely hotel.
We stayed for 3 nights & it was very enjoyable, when we arrived on the Monday afternoon is was approx 2.45 our room wasn't ready & we were told it wouldn't be long more, we ended up waiting over an hour & 15 mins for our room but other than that it was a very enjoyable break.
The hotel is a bit out of Wexford town but the room we had was very comfortable. The restaurant lighting could be brighter as it is very hard to read the menu in a dimly lit restaurant. Dinner was excellent however breakfast was a little cold and waiting staff could do with a bit more training.
Lovely hotel and lovely staff! Room and grounds of d hotel are very nice along with a lovely breakfast!! I would recommend the Maldron to others
Good location rooms clean but need updating
Great hotel, good location. Staff were really nice. Our room was fab and we really enjoyed our stay.
Lovely hotel bedroom was spacious and airy. Bathroom very modern. Breakfast was excellent plenty of selection would definitely stay here again also leisure centre was excellent
fantastic hotel well laid out plenty parking friendly and very helpful staff great breakfast would recommend highly
Very pleasant stay in Maldron Hotel Wexford excellent value and convenient location.
Lovely family friendly hotel, stayed on Good Friday when they had a family disco with Olaf and Elsa and the guys doing the entertainment were great. We had food in the restaurant and it was lovely couldn't fault it and staff were helpful and friendly. We will be back again
Stayed here with my children & partner & family members for mothers weekend (Saturday to Monday). Rooms were average, probably could have done with refurbishing (our room faced the main road which was busy early in the mornings). Staff were nice. Pub food was ok. Took a while for your food to be served & you had to remind the waiter/waitress about your food). Kids were very disappointed as there was no crazy golf on (reason was there was a storm so we couldn't play???). Breakfast was ok
This is one of my favourite hotels. My family and I go down when we can to stay her and we have never had a problem of any kind with the hotel or staff. We have always found the staff to be more than helpful especially when a large crowd of the family and friends go down. I would highly recommend this hotel and I look forward to staying there again in the future.
stayed here on the 14th February. check in was quick and easy. rooms were ok but could do with an upgrade. staff friendly food ok. overall we had a good stay
LOVELY STAY AT THIS HOTEL. BAR FOOD GREAT
Lovely break! Fresh crisp sheets on the bed. Attentive manager on duty. Good family hotel. Although there was 85 children staying on the same night we didn't notice! Would book again.
Had a thoroughly enjoyable break. Staff of hotel extremely helpful and facilities perfect for a family stay. Would recommend The Maldron Hotel to anyone.
Really enjoyed our stay with the Malron Hotel in Wexford. We had three children who really enjoyed the facilities the hotel had to offer, they swam, played mini glof & football. Overall staff were freindly, esp in the bar & breakfast room a special mention to the breakfast manager, who was very cherfull & friendly. would stay in this hotel again.
I stayed recently at the Maldron Hotel and found the staff very friendly. The rooms were lovely. We had dinner which was excellent and our waitor was so nice. It was a lovely place for children with a kids playground and kids pool. I would definitely return again.
Great hotel.Recently re decorated and refurnished rooms to excellent standard.Professional and friendly staff.Pity the breakfast buffet was cold both mornings
The maldron Wexford is a beautiful hotel - don't understand how it's only rated 3 star. Rooms lovely, clean, food is beautiful, excellent service, staff very friendly. It has great facilities for kids. We would definitely without a doubt return. Its a great location for touring. Definitely recommend.
I stayed in the Maldron Hotel Wexford on the 30/5/14 & 1/6/14
while the room was clean & the staff were polite ( except for a female behind the bar ) the bar area & lounge area left a lot to be desired, the tables were not been cleaned properly ,We had something to eat in the bar/lounge area & the cutlery could have been cleaner, when i went to the bar to get our first drink i had to give back the 2 drinks as they had lipstick marks around the top of the glasses, when i pointed this out to the barman he said sorry,, the lady behind the bar said that the lipstick that the women were wearing was very hard to get off the glasses i informed her that this was not acceptable,
we had a meal in the restaurant on the Sunday evening the meal was lovely
& the young man that served was very nice
We checked in at the hotel June bank holiday weekend. The room was in serious need of decoration, which we could cope with. There was a terrible smell not sure if it was the carpet or somebody trying to disguise the smell of smoke. The curtain had some sort of spillage running from the centre down. The lamp also had a matching red stain and one on the carpet this room was filthy. I asked to be moved and was first told they had no other family rooms so I said we would take a double and put our daughter in our bed as I could not stay in that room. I was then offered another family room. When we arrived in this room it was cleaner still very old fashioned but still a smell. When we used the toilet it would not flush. We called to reception and the duty manager arrived. He spent some time trying to correct this. He then told us it would flush if my husband pumped the handle up and down for a while. I did not see the point in moving again as I don't think they had anything better. This room was beside the door to the elevator and ever time someone came through, the door banged which kept us awake all night as it was really busy. Payment had been taken on arrival. Child stayed free and an extra 20 euro for breakfast and dinner. Restaurant was also very run down and the food really poor. My daughter was given 2 slices of frozen pizza and frozen chips. We also received a letter under the door Monday to say there was no hot water in the rooms. I checked out with the same lady who had organised the room change and was not asked had I enjoyed my stay or was the second room ok. I wonder why. I have never written a review before but this was the worst hotel I have stayed in Ireland and I have stayed in four in the last month alone.
Very pleasant stay , staff very friendly and helpful. Good value for money
we were very impressed with both the hotel and the package. Staff were fabulous. Everywhere was clean. our meals were tastey and the menu flexibility in the restuarant was very helpful and accommodating. There was plenty to do on site and easya ccess to weford and surrounding sites, staf agin were well informed and friendly. Advice rather than criticism: it was a little confusing finding our way around to access pool, playground, golf; guest information booklet could be more specific, scones/danish for breakfast is always a welcome treat
Excellent staff,helpfully and careing ,food excellent ,cannot fault this hotel and it's our 6th stay here ,that answers everything ,highly recommended.thank you ...
Very reasonable price dinner and breakfast included and food was lovely had a huge family room so great entertainment for the child and pool was nice
crazy golf needs a good clean up as we saw broken delf left in one part of the course, withered flowers in a vase at breakfast. it would have been better to have fresh flowers or none at all. overall good value for money and we enjoyed our stay. we will be back.
Lovely hotel good quality at a great price. Really surprised at the quality of the food on offer, did not realise how good fresh seafood chowder tasted. Bringing the kids next time, an excuse to hang around the pool. Great hotel.
Very nice hotel, rooms were very spacious and really good facilities. Staff were friendly and it was good value.